# SAREX-26: The Indian Coast Guard's delegate app for the national maritime SAR workshop SAREX-26 was the delegate app for the Indian Coast Guard's 12th National Maritime Search and Rescue Workshop & Exercise and 24th NMSAR Board Meeting, held in Bhubaneswar on 6–8 October 2026\. Delegates signed in with an issued ID and PIN, found their cab, liaison officer, hotel and meals on their own screens, reached help through a one-tap SOS, and kept the phrasebook and protocol guide readable without a signal. Bhubaneswar6–8 Oct 2026[Government workshop](https://sociana.in/event-types/government-workshops/) Client: **Indian Coast Guard** ![SAREX-26 home with a welcome line, a Your Story prompt, a pinned welcome strip, the event poster and a Hospitality card with Cab, LO and Hotel tabs and a red SOS button](https://sociana.in/screens/sarex-26/2026-10-06-15-08-09.webp) ![SOS page with a Need help right now banner, Admins, Assistance and LO tabs and registration, venue, hospitality and miscellaneous request categories](https://sociana.in/screens/sarex-26/2026-10-06-15-08-13.webp) ![Phrasebook with a search across 43 languages, language chips and greeting phrases shown in native script with transliteration and audio buttons](https://sociana.in/screens/sarex-26/2026-10-06-15-08-15.webp) At a glance Client Indian Coast Guard When 6–8 Oct 2026 Venue Mayfair Convention Centre, Bhubaneswar, Odisha Sign-in Delegate ID and numeric Access PIN issued by the organising team; email or mobile OTP where set; a request-access form for anyone without an ID Who used it Delegates signing in with Delegate ID and Access PIN · Delegates signing in by email or mobile OTP · People requesting access without an ID · Organising team (Owners and Managers) ## The occasion The Indian Coast Guard hosted the 12th National Maritime Search and Rescue (NMSAR) Workshop & Exercise and the 24th NMSAR Board Meeting at the Mayfair Convention Centre, Bhubaneswar, from 6 to 8 October 2026\. SAREX-26 was the app every delegate carried through those three days. ## What the Coast Guard needed A government workshop is not a marketing event. Attendance is by invitation, protocol matters, and delegates arrive with a lot of logistics in someone else’s hands. The app had to: - **Let in only invited delegates**, using credentials the organising team issued. A personal mobile number or email was not required as the login ID. - **Show each delegate their own arrangements**: their cab and driver, their liaison officer, their hotel and their meals. - **Put help one tap away**, for anything from a room problem to an emergency. - **Keep the essentials readable on a weak signal**, from the protocol guide to the phrasebook and the agenda. - **Give people something to do between sessions**: stories, chat, games and a guide to the city. - **Stay under the organisers’ control**, with each section opened only when they were ready. ## What we built ### Sign-in with a Delegate ID and PIN ![Delegate login with an event poster, a Delegate ID field, an Access PIN field with a show toggle and a Sign In button](https://sociana.in/screens/sarex-26/2026-10-06-15-08-08-1.webp) The main sign-in: an issued Delegate ID and a numeric Access PIN. Delegates typed the ID printed on their badge or sent to them, then a PIN of up to six digits, ticked the terms of use and community guidelines, and tapped **Sign In to SAREX-26**. The button stays grey until both boxes are filled. Where the event used one-time codes instead, delegates could sign in by email or mobile OTP. Anyone without an ID could fill in **Request access** and wait while the team reviewed it. A forgotten PIN went to the help desk or the delegate’s liaison officer. ### A Home screen built around the delegate ![SAREX-26 home with a welcome line, a Your Story prompt, a pinned welcome strip, the event poster and a Hospitality card with Cab, LO and Hotel tabs and a red SOS button](https://sociana.in/screens/sarex-26/2026-10-06-15-08-09.webp) Welcome, stories, the NOW LIVE strip and the Hospitality card. Home greets each delegate by name. Below sit **Your Story**, a **NOW LIVE** strip that rotates pinned announcements, and a welcome banner. Then comes the **Hospitality** card with three tabs. **Cab** shows the vehicle, driver and contact, **Liaison Officer** the name and number of the officer looking after you, and **Hotel** your hotel and room. The hospitality team fills these in, and any number can be tapped to call or copied. A countdown ran until the opening and then disappeared. ### Help in one tap ![SOS page with a Need help right now banner, Admins, Assistance and LO tabs and registration, venue, hospitality and miscellaneous request categories](https://sociana.in/screens/sarex-26/2026-10-06-15-08-13.webp) SOS: Admins tickets by type, Assistance contacts and a direct line to the liaison officer. A red, pulsing **SOS** button sits on Home. Its **Admins** tab raises a ticket by type (joining formalities, venue, hospitality, anything else) that the organising team answers and resolves. **Assistance** lists contacts with call, WhatsApp and email buttons, and **LO** rings the delegate’s own liaison officer. Below Quick Access, a **Concierge** card offers a 24/7 multilingual desk for transport, translation, medical and cultural help, and **Emergency Hub** lists helplines by type. ![Quick Access grid of nine tiles for delegate chat, discussion, games, phrasebook, protocol guide, emergency hub, photo gallery, feedback and bingo above a Concierge and Hospitality card with a Call Concierge button](https://sociana.in/screens/sarex-26/2026-10-06-15-08-10-1.webp) Nine Quick Access tiles, two still padlocked, and Call Concierge. ### Reading that survives a weak signal ![Phrasebook with a search across 43 languages, language chips and greeting phrases shown in native script with transliteration and audio buttons](https://sociana.in/screens/sarex-26/2026-10-06-15-08-15.webp) Phrasebook: native script, pronunciation and audio, with no signal needed. The **Phrasebook** covers 43 languages, organised by category, with native script, a pronunciation line and an audio button. It works fully offline. The **Protocol Guide** is a PDF saved to the phone the first time it is opened. Most other screens keep showing what they last loaded, including Home, Agenda, Explore and the Hospitality tabs. Phone calls and email buttons need no data. The guide was candid about the rest: signing in, posting, chat, feedback and tickets need a connection. Its tip was to open the app once on Wi-Fi before travelling. ### Agenda and meals ![Agenda with Day 1 to Day 3 tabs listing arrival of delegates and an ice-breaking reception with times and hotel venue](https://sociana.in/screens/sarex-26/2026-10-06-15-08-17.webp) Day 1: delegates arrive from noon, then an ice-breaking reception. The **Agenda** has a tab for each of the three days. Each card shows the time and venue and expands for the description and dress code. **Meals** sits on each delegate’s profile: what is included, breakfast time and venue, and the dinner venue. ![Profile with a blurred photo and name, category chips, an Edit Profile button and a Meals panel listing meals included, breakfast timing and venue and dinner venue](https://sociana.in/screens/sarex-26/2026-10-06-15-08-17-1.webp) Meals on the profile. A dinner time not yet fixed shows as To be confirmed. ### Bhubaneswar, on and off the programme ![Sightseeing route illustration with pins for the hotel and city landmarks, a Navigate button and a list of four places with map icons](https://sociana.in/screens/sarex-26/2026-10-06-15-08-13-2.webp) A Venue Highlight: the sightseeing route, four stops and Navigate. **Venue Highlights** opens a venue map and an illustrated sightseeing route, and **Navigate** hands off to the phone’s maps. The **Explore** tab introduces Bhubaneswar, the Temple City, with category tabs and place cards showing rating, distance and travel time. ![Explore Bhubaneswar guide with a Temple City summary card, Site Visit and Others tabs and a handloom store listing with its photos blurred](https://sociana.in/screens/sarex-26/2026-10-06-15-08-16-2.webp) Explore Bhubaneswar. ### Games and Sarex Bingo ![Bingo card of sixteen squares naming workshop moments such as cab allocation, kit collection and the sea exercise, with a progress counter at zero of sixteen](https://sociana.in/screens/sarex-26/2026-10-06-15-08-16.webp) Sixteen squares, from App Download to Checkout with memories. **Sarex Bingo** turns the workshop itself into the card. Its sixteen squares run from app download, cab allocation and kit collection through the table-top exercise and sea exercise to checkout. Delegates tick each one as it happens. **Games** adds a trivia quiz, crossword, riddles and a jigsaw, all written around Bhubaneswar, Odisha and SAREX. ![Games page with four themed cards for trivia, crossword, riddles and jigsaw about the host city and the exercise, each showing how many have been played](https://sociana.in/screens/sarex-26/2026-10-06-15-08-14-2.webp) Four themed games. **Delegate Chat** lets delegates find each other and chat one to one, with accept, reject and block. **Discussion** is one open room for everyone. The Timeline carries photos and posts, and a **Feedback** tile holds the event forms. ![SAREX-26 event feedback form with an overall experience radio list from Excellent to Poor, a five star organisation rating and a further question](https://sociana.in/screens/sarex-26/2026-10-06-15-08-15-1.webp) The event feedback form. ## How it ran Delegates got a one-page download sheet with a QR for Android and iPhone and a three-word instruction: scan, download, sign in. The organising team issued the IDs and PINs and loaded each delegate’s cab, liaison officer, hotel and meal details. We wrote two user guides: a full edition and a shorter one for delegates. Sections opened as the event drew near, and padlocked tiles told delegates a feature was not open yet. During the three days, the organisers scheduled notifications to everyone or to chosen groups and answered SOS tickets from the Admins queue. They could post to the Timeline and stories even when delegate posting was off. Official photos went to a separate gallery service, opened from the Photo Gallery tile. ## Outcomes The app was live before the opening, with the welcome notification sent and the first Timeline post already up. Each delegate had in their pocket three days of agenda, nine Quick Access tools, a 43-language phrasebook and a 16-square Bingo built from the workshop’s own moments. ## What we would do again - **Issued credentials for invitation-only events**, plus a request form for the person missing from the list. - **Each delegate’s own arrangements on their own screen.** The help desk then handles exceptions, not routine questions. - **Say plainly what works offline.** The guide listed both sides, so nobody was promised more than the app could do. - **Build the icebreaker from the event’s logistics.** Squares like “cab allocation” and “kit collection” turn the arrival checklist into a game. - **Open sections when they are ready**, not all on day one. What we built ## Modules switched on for this app [Delegate ID & PIN](https://sociana.in/features/delegate-id-pin-login/)[OTP login](https://sociana.in/features/otp-login/)[Guest lists](https://sociana.in/features/guest-lists-and-approvals/)[My Stay](https://sociana.in/features/hospitality-requests-and-my-stay/)[Help desk & SOS](https://sociana.in/features/help-desk-sos-and-phrasebook/)[Info pages & FAQs](https://sociana.in/features/information-pages-and-documents/)[Games library](https://sociana.in/features/games-library/)[Custom games](https://sociana.in/features/custom-branded-games/)[Chat](https://sociana.in/features/chat-and-discussion/)[Agenda](https://sociana.in/features/agenda-and-show-flow/)[Social feed](https://sociana.in/features/timeline-feed/)[Venue maps](https://sociana.in/features/venue-maps-and-seating/)[Feedback](https://sociana.in/features/feedback-forms/)[Notices & countdown](https://sociana.in/features/notices-banners-and-countdown/)[Announcements](https://sociana.in/features/scheduled-announcements/)[Albums](https://sociana.in/features/gallery-albums-and-download-controls/) Related stories ## More events on Sociana [![Home header with a next up event card, an action in countdown, a company facts ticker, a hotel offer strip and a movie ticket styled banner](https://sociana.in/screens/hccb-partners-meet-2026/2026-10-07-14-16-29-2.webp)Partner meet · Goa · Jul 2026HCCB Partners Meet 2026Hindustan Coca-Cola BeveragesA two-day partners meet built like a film premiere, with travel per guest, awards, games and partner-only content.Read the story](https://sociana.in/case-studies/hccb-partners-meet-2026/)[![Home with a days, hours and minutes countdown, tiles for My Stay, Jaipur Bazaar, Help Desk, Venue Map, People, Moments, Connect, Live Poll and Gallery, a View My Journey button and a priority update card](https://sociana.in/screens/gcoo-conclave-2026/2026-10-06-17-29-04-1.webp)Executive conclave · Jaipur · 9–11 Oct 2026GCOO Conclave 2026GCOO ConclaveSenior delegates across two Jaipur hotels found their stay, journey and help desk first, before the agenda.Read the story](https://sociana.in/case-studies/gcoo-conclave-2026/)[![Book Your Meeting Room page with a booked count progress card and hourly slot grids for two rooms with one slot selected and a Proceed button](https://sociana.in/screens/apmi-annual-conference/2026-10-06-20-20-59.webp)Association conference · Mumbai · 30 Sep 2026APMI Annual Conference 2026Association of Portfolio Managers in India · with Pine TreeMembers booked and paid for meeting-room slots inside the conference app, alongside agenda, polls and networking.Read the story](https://sociana.in/case-studies/apmi-annual-conference-2026/) ## Planning something similar? 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