# What is “My Flights”?

My Flights is the participant's in-app page showing their flight details, PNR and pickup information, published individually by the organiser from collected and verified travel data.

Also called: flight details page, travel details view

SSociana team·19 Oct 2026·2 min read

## My Flights in detail

Travel is where small errors become big ones: a wrong terminal, a missing PNR, a driver who does not know the flight. My Flights puts each participant's own travel details in one place inside the app. The organiser first collects flight information through hospitality requests, sometimes as text or dates and sometimes as an uploaded document, then verifies it and publishes it back to the individual. The page can show outbound and return flights, booking references and the pickup arrangement attached to each arrival. It relies on the organiser's own bookings; Sociana is a hospitality desk and delegate self-service layer rather than a travel-booking tool. Combined with PNR reconciliation, the page supports the night-before check in which collected references are compared with actual arrival manifests. If a flight changes, the update is republished to that person alone, and a liaison officer can be shown beside it for urgent contact. Participants should see the same data the desk sees.

## How Sociana uses it

My Flights is one of the published arrangements, with My Stay and My Journey, driven by pending, provided and verified states in the hospitality module.

## Example

A government workshop shared cab and liaison details with each delegate, with travel information collected and verified beforehand.

[Read the case study: SAREX-26](https://sociana.in/case-studies/sarex-26/)

[Hospitality requests & My StayWhere this term lives in the Sociana app.See how it works](https://sociana.in/features/hospitality-requests-and-my-stay/)

## Questions

What appears on My Flights?

The participant's own flight details, booking reference and pickup information, as published by the organiser after collection and verification. My Flights puts each participant's own travel details in one place inside the app. The page can show outbound and return flights, booking references and the pickup arrangement attached to each arrival.

Does Sociana book flights?

No. The organiser or travel desk books travel. Sociana collects, verifies and publishes it back to each participant. The organiser first collects flight information through hospitality requests, sometimes as text or dates and sometimes as an uploaded document, then verifies it and publishes it back to the individual.

What happens if a flight changes?

The organiser updates the record and republishes it, so the change reaches that participant's page, with a notification where configured. My Flights is the participant's in-app page showing their flight details, PNR and pickup information, published individually by the organiser from collected and verified travel data.

## Keep reading

[Hospitality requests & My Stay](https://sociana.in/features/hospitality-requests-and-my-stay/)[Live operations workspace & exception handling](https://sociana.in/features/operations-workspace/)[Government & defence workshops](https://sociana.in/event-types/government-workshops/)[Executive conclaves & destination MICE](https://sociana.in/event-types/executive-conclaves/)[My Stay](https://sociana.in/glossary/my-stay/)[My Journey](https://sociana.in/glossary/my-journey/)[PNR](https://sociana.in/glossary/pnr/)

[Back to Glossary](https://sociana.in/glossary/)

## Want this off your desk?

Our team sets it up before the event and sits on the ops desk with you on the days.

[Book a demo](https://sociana.in/contact/)[Talk on WhatsApp (opens WhatsApp in a new tab)](https://wa.me/919145897433?text=Hi%20Sociana%2C%20I'm%20looking%20at%20My%20Flights%20%28%2Fglossary%2Fmy-flights%2F%29%20and%20would%20like%20to%20know%20more. "WhatsApp · replies Mon–Sat, 10:00–19:00 IST")

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Canonical: https://sociana.in/glossary/my-flights/
Publisher: Sociana by Alien Brains Private Limited (https://sociana.in/)