# What is “Organisation”?

An organisation is the client account in Sociana that owns one or more occasions, along with their members, internal team, templates and organisation-level operations.

Also called: client account, organization

SSociana team·19 Oct 2026·2 min read

## Organisation in detail

Above the occasion sits the organisation. It represents the paying client or the agency, and it owns everything beneath it: occasions, the internal team who may administer them, inventory, reusable templates and organisation-level operations. Sociana avoids the words tenant and workspace in product pages, because organisation is what buyers recognise. A single organisation can run a handful of occasions in a year, such as an annual conference, a dealer meet and a recognition night, and keep their configurations in one place so the next one starts from a known pattern. Agencies create an organisation per end client, or run several occasions under their own. Data stays separated by organisation and occasion, which matters for procurement reviews that ask who can see what. Reports, exports and integration tools can be run at organisation level when a client wants the view across all its gatherings.

## How Sociana uses it

Organisations are created by Super Admin. Each owns occasions, team members and templates, and organisation-level operations tools in the admin panel sit above any single occasion.

## Example

A recurring ambassador programme and its quarterly activations sat under one client organisation, each as its own occasion.

[Admin panel, roles & feature switchesWhere this term lives in the Sociana app.See how it works](https://sociana.in/features/admin-panel-and-roles/)

## Questions

What does an organisation own?

Its occasions, the members and internal team attached to them, reusable templates, inventory and organisation-level operations such as integrations and reports. Reports, exports and integration tools can be run at organisation level when a client wants the view across all its gatherings.

Is an organisation the same as a tenant?

Functionally similar, but Sociana uses organisation in product pages because it is the word clients use for their own account. An organisation is the client account in Sociana that owns one or more occasions, along with their members, internal team, templates and organisation-level operations.

Can an agency hold several organisations?

Yes. Agencies commonly create one organisation per end client, or run several client occasions inside their own, depending on how data separation is required. Organisations are created by Super Admin. It represents the paying client or the agency, and it owns everything beneath it: occasions, the internal team who may administer them, inventory, reusable templates and organisation-level operations.

## Keep reading

[Admin panel, roles & feature switches](https://sociana.in/features/admin-panel-and-roles/)[Multi-event & agency apps](https://sociana.in/features/multi-event-and-agency-apps/)[Agency multi-client apps](https://sociana.in/event-types/agency-multi-client-apps/)[Occasion](https://sociana.in/glossary/occasion/)[Super Admin](https://sociana.in/glossary/super-admin/)[Occasion template](https://sociana.in/glossary/occasion-template/)[What is Occasion vs Event?](https://sociana.in/glossary/occasion-vs-event/)

[Back to Glossary](https://sociana.in/glossary/)

## Want to see it in your own app?

We set up a sample app with your occasion and your groups, so you can see where this sits.

[Book a demo](https://sociana.in/contact/)[Talk on WhatsApp (opens WhatsApp in a new tab)](https://wa.me/919145897433?text=Hi%20Sociana%2C%20I'm%20looking%20at%20Organisation%20%28%2Fglossary%2Forganisation%2F%29%20and%20would%20like%20to%20know%20more. "WhatsApp · replies Mon–Sat, 10:00–19:00 IST")

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Canonical: https://sociana.in/glossary/organisation/
Publisher: Sociana by Alien Brains Private Limited (https://sociana.in/)