# What is “Reward store”?

A reward store is the in-app catalogue where participants spend wallet points on items, each with a points price, stock quantity and optional per-person limit.

Also called: rewards catalogue, redemption store

SSociana team·19 Oct 2026·2 min read

## Reward store in detail

Points only motivate if they lead somewhere. The reward store is where wallet points turn into something a participant can hold: a branded gift, an experience slot, a merchandise item, or a voucher the client supplies. The organiser lists items with a points price, available stock and an optional limit per person, so budget is controlled by the catalogue rather than by policing. Participants browse inside the app, choose an item, and receive a redemption QR to show at a counter, where staff scan it to confirm fulfilment. Because the store sits on top of the wallet, ranking is unaffected by purchases. Sociana describes this as a venue reward store with QR redemption. It is not a gift-card marketplace, and it does not handle tax-compliant benefits; where a client wants vouchers from a benefits vendor, points can be exported for redemption there instead. Item lists can be adjusted during the occasion as stock moves.

## How Sociana uses it

The store belongs to the points and rewards cluster. Items, prices, stock and limits are set in the admin panel; redemptions are logged against the participant's identity.

## Example

A corporate booth-rewards programme ran a counter where employees scanned a QR to collect items bought with points.

[Points wallet & reward storeWhere this term lives in the Sociana app.See how it works](https://sociana.in/features/points-wallet-and-reward-store/)

## Questions

What can a reward store sell?

Whatever the organiser stocks, such as merchandise, experiences or client-supplied vouchers, each priced in wallet points with stock and per-person limits. A reward store is the in-app catalogue where participants spend wallet points on items, each with a points price, stock quantity and optional per-person limit.

How are items collected?

The participant shows a redemption QR at the counter and staff scan it, which confirms fulfilment and records the redemption. Participants browse inside the app, choose an item, and receive a redemption QR to show at a counter, where staff scan it to confirm fulfilment.

Is it a gift-card marketplace?

No. It is a venue reward store with QR redemption. For gift cards, points can be exported to a benefits platform that handles issuance. It is not a gift-card marketplace, and it does not handle tax-compliant benefits; where a client wants vouchers from a benefits vendor, points can be exported for redemption there instead.

## Keep reading

[Points wallet & reward store](https://sociana.in/features/points-wallet-and-reward-store/)[Entry pass & personal QR](https://sociana.in/features/entry-pass-and-personal-qr/)[Recurring employee programmes](https://sociana.in/event-types/employee-programmes/)[Festivals & cultural events](https://sociana.in/event-types/festivals/)[Wallet points](https://sociana.in/glossary/wallet-points/)[Reward redemption](https://sociana.in/glossary/reward-redemption/)[Digital badge](https://sociana.in/glossary/digital-badge/)[Reward store catalogue template (free)](https://sociana.in/templates/reward-store-catalogue-template/)

[Back to Glossary](https://sociana.in/glossary/)

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Canonical: https://sociana.in/glossary/reward-store/
Publisher: Sociana by Alien Brains Private Limited (https://sociana.in/)