# Check your leaderboard rank

How to open the Leaderboard tab, read overall and individual ranks, and understand lock, pause and empty states in a Sociana app.

SSociana team·19 Oct 2026·2 min read

1. Tap Leaderboard in the bottom menu
2. Choose Individual, or Teams where shown
3. Filter by date or activity to narrow the ranking
4. Find your row for rank and score

## Good to know

- Steps, games, attendance, posts and polls can all feed one board.
- Staff accounts may be hidden from public rankings.

## If something goes wrong

**A red lock sits on the tab.** The organisers paused the board; it reopens later.

**The board says Currently there is no leaderboard data available.** Nothing has been scored yet.

**Your score looks low.** Points post after approvals and syncs, so refresh later.

## Questions

### Is wallet spending counted?

No. Wallet points and leaderboard points are two separate balances. Spending wallet points on a reward does not lower your rank, and your rank is not what pays for rewards. Your score comes from scored activities such as steps, games, attendance, posts and polls, and it posts after approvals and syncs.

### How often does it refresh?

Pull down on the Leaderboard screen to refresh it. Scoring is near-live, but points post only after approvals and syncs, so a new score can take a little while to appear. If you see a red lock on the tab, the organisers have paused the board and it will reopen later.

[Unified leaderboard & team boardsThe feature behind these steps, with its screens.See how it works](https://sociana.in/features/unified-leaderboard/)

## Keep reading

[Unified leaderboard & team boards](https://sociana.in/features/unified-leaderboard/)[Badges, streaks & tiers](https://sociana.in/features/badges-and-streaks/)[Configure games and content sets](https://sociana.in/help/organisers/configure-games-and-content-sets/)[Sociana release notes and changelog](https://sociana.in/changelog/)

[Back to Help](https://sociana.in/help/attendees/)

## Still stuck?

Tap Help desk in your event’s app. The organisers’ team replies there.

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Canonical: https://sociana.in/help/attendees/check-your-leaderboard-rank/
Publisher: Sociana by Alien Brains Private Limited (https://sociana.in/)