# Every guest knows their flight, room and pickup. Collect flights, PNRs (airline booking references), ID proofs and room preferences in the app, then publish each guest’s own stay, journey and contact. Your travel desk sees who still owes what, per guest. [Book a demo](https://sociana.in/contact/)[Try the live demo](https://sociana.in/demos/hospitality-request-to-my-stay/) ![RSVP form for the main event with attendance, transport, pickup or drop and meal preference choices and a you are in confirmation](https://sociana.in/screens/engen-2026/2026-10-05-14-10-55-1.webp) ![Hospitality form with arrival and departure date and time pickers, flight PNR fields and a flight ticket upload button](https://sociana.in/screens/occasion-xperts/2026-10-07-13-41-22-2.webp) ### My Stay and My Journey Each guest sees only their own arrangements. ### Who still owes what Pending forms and documents, per guest and group. ### An operations workspace Your desk and ours work from the same list. What’s included ## What hospitality includes - [Hospitality requests & My StaySee the feature](https://sociana.in/features/hospitality-requests-and-my-stay/) - [Live operations workspace & exception handlingSee the feature](https://sociana.in/features/operations-workspace/) Hospitality & travel ## Hospitality requests & My Stay Collect travel details and ID proofs inside your event app, then send each guest their own stay, flight and pickup. Your travel desk stops chasing spreadsheets. Your guests stop calling. [Explore hospitality requests and my stay](https://sociana.in/features/hospitality-requests-and-my-stay/) ![RSVP form for the main event with attendance, transport, pickup or drop and meal preference choices and a you are in confirmation](https://sociana.in/screens/engen-2026/2026-10-05-14-10-55-1.webp) ![Hospitality form with arrival and departure date and time pickers, flight PNR fields and a flight ticket upload button](https://sociana.in/screens/occasion-xperts/2026-10-07-13-41-22-2.webp) Hospitality & travel ## Live operations workspace & exception handling Your hospitality team works from one live sheet: each participant’s ID, PNR, flights, room, pickup and driver, each field pending, provided or verified. The hotel desk, transport lead and liaison officers each see their own slice. At GCOO Conclave 2026, with delegates split across two Jaipur hotels, the desk reconciled arrivals against PNRs before they landed. [Explore live operations workspace and exception handling](https://sociana.in/features/operations-workspace/) ![Rewards scanning page with live reward items such as umbrella, pencil and glass bottles showing points cost, stock left and a Scan and Redeem button](https://sociana.in/screens/tiger15/2026-10-06-12-55-13.webp) ![Attendance page listing main events, short film festival, game arcade and inspiration hour with sub-activity counts per city](https://sociana.in/screens/engen-2026/2026-10-05-14-11-00.webp) ![Home with a days, hours and minutes countdown, tiles for My Stay, Jaipur Bazaar, Help Desk, Venue Map, People, Moments, Connect, Live Poll and Gallery, a View My Journey button and a priority update card](https://sociana.in/screens/gcoo-conclave-2026/2026-10-06-17-29-04-1.webp) ![My Journey form with arrival and departure date, PNR, flight number and take off time fields, all in a pending state](https://sociana.in/screens/gcoo-conclave-2026/2026-10-06-17-29-07.webp) Executive conclave · Jaipur · 9–11 Oct 2026 ### GCOO Conclave 2026 Senior delegates across two Jaipur hotels found their stay, journey and help desk first, before the agenda. > “…A big thank you for creating our Conclave app and making the experience so seamless! Really appreciate your support, flexibility and patience in accommodating all our last-minute requests. …” **Sudarshana** · Client team, GCOO Conclave 2026 [Read the story](https://sociana.in/case-studies/gcoo-conclave-2026/) More of the platform ## Explore other areas - [Identity, login & entryGuests sign in the way your list already works: phone or WhatsApp OTP, delegate ID and PIN, employee code or an event code. Put them in groups so each one sees only what is meant for them.](https://sociana.in/platform/identity-and-entry/) - [Notifications, WhatsApp & communicationsScheduled push announcements, WhatsApp campaigns, email and SMS, targeted by group, with delivery logs you can check. A help desk and SOS button sit one tap away for guests.](https://sociana.in/platform/communications/) - [Attendance, QR check-in & accessA personal entry pass for every guest, and check-ins for sessions, dinners, buses and booths, each with its own time window and repeat-scan rules. See who arrived, by session and group.](https://sociana.in/platform/attendance-and-access/) - [Tickets, payments & RSVPTicket types, coupons and Razorpay checkout with GST-ready invoices, then a personal QR entry pass for every buyer, all inside your event app.](https://sociana.in/platform/tickets-and-payments/) - [Meeting-room & time-slot bookingA slot grid for meeting rooms or experiences, a per-person cap, GST billing details and Razorpay payment, alongside the agenda and networking.](https://sociana.in/platform/room-booking/) - [Admin panel & configurationSwitch modules on or off, set the rules, give each team member the right access and change the look of the app, per event. Managers act on site from dashboards inside the app.](https://sociana.in/platform/admin-panel/) [Product overview](https://sociana.in/platform/) FAQ ## Common questions What hospitality data can Sociana collect from guests? Text, choices, dates and documents: ID proofs, PNRs, flight details, room preferences, pickup and driver requirements. Each request is tracked per person as pending, provided or verified in the operations workspace. How do guests see their own arrangements? Organisers publish individual cards back into each guest's app — My Stay, My Flights, Accommodation, My Journey, liaison officer and cab — so every participant sees only their own details. Can companions or plus-ones be handled? Yes. Sociana's hospitality workspace supports companion and plus-one hospitality, exception handling for last-minute changes and team sheet access for the operations crew running the event. ## See it set up for your event. We switch this on in a sample app with your occasion and your groups, then send an itemised quote within one working day. [Book a demo](https://sociana.in/contact/)[Talk on WhatsApp (opens WhatsApp in a new tab)](https://wa.me/919145897433?text=Hi%20Sociana%2C%20I'm%20looking%20at%20the%20Hospitality%2C%20travel%20%26%20operations%20page%20%28%2Fplatform%2Fhospitality%2F%29%20and%20would%20like%20to%20know%20more. "WhatsApp · replies Mon–Sat, 10:00–19:00 IST") --- Canonical: https://sociana.in/platform/hospitality/ Publisher: Sociana by Alien Brains Private Limited (https://sociana.in/)