# Townhall or all-hands checklist

Sociana template v1.0, reviewed 2026-10-19. Tick items off, add an owner and a date beside each, and delete what does not apply.

## Before

- [ ] Set the purpose and three key messages
- [ ] Choose date and time across locations
- [ ] Open the question form with a deadline
- [ ] Brief leadership on likely hard questions
- [ ] Prepare the slide deck with sources
- [ ] Plan accessibility: captions, language, contrast

## Technology

- [ ] Test the stream or room audio
- [ ] Test the poll flow on web and app
- [ ] Test the question wall and moderation
- [ ] Prepare a backup connection
- [ ] Prepare a standby moderator
- [ ] Check screen sharing and slide advance

## Moderation

- [ ] Agree rules for questions and tone
- [ ] Group questions by theme
- [ ] Flag duplicates and combine them
- [ ] Prepare a line for questions that cannot be answered
- [ ] Keep a list of questions to follow up

## During

- [ ] Start with a quick poll to warm up
- [ ] Keep updates within the time box
- [ ] Read questions in full and name the theme
- [ ] Ask for a poll on a key decision
- [ ] Close with next steps and dates

## After

- [ ] Share the recording and slides
- [ ] Answer unanswered questions within 2 working days
- [ ] Share poll and feedback results
- [ ] Collect feedback on the format
- [ ] Note improvements for the next townhall

Source: sociana.in/templates/townhall-checklist/