Help · Organisers

Submit your branded app to the stores

How organisers prepare the logo, name, screenshots and listing details for a branded Sociana app and what to expect from store review.

  1. Confirm the app name, icon and colours
  2. Prepare store screenshots and description
  3. Share developer account access or approve the Sociana submission
  4. Test the build and release

Good to know

  • The app asks users to update when a new version ships; Cancel appears when it is optional.
  • Store review timelines belong to Apple and Google.

If something goes wrong

The store rejects the build. Read the reviewer note, fix the listing or build and resubmit.

Users see an APP UPDATE box. They tap Update to install the new version; Cancel appears only when the update is optional.

Questions

Whose store developer account is used?

This is agreed per project before submission. You either share developer account access or approve the Sociana submission. Confirm the app name, icon and colours, and prepare store screenshots and a description. Store review timelines belong to Apple and Google, so plan some days for review before launch.

Can we release in phases?

Yes, once the build is approved. Test the build first, then release. The app asks users to update when a new version ships, and Cancel appears when the update is optional. If a store rejects the build, read the reviewer note, fix the listing or build and resubmit.

Rather we set this up for you?

Our team configures it for your event and stays on the ops desk with you on the days.