Template · free
Event feedback form template
A 26-question feedback form for a conference or event, grouped by what you want to learn: overall, content, venue, organisation, networking and what to change. Each question has an answer type and the decision it informs.
No sign-up needed.
Who it is for
- Association secretariats who collect delegate feedback
- Corporate event managers who report to leadership
- Programme owners who want actionable comments
How to use it
- Pick fewer than fifteen questions for the form you send; the full list is a menu.
- Open the form on the last day, while people are still on site, and again by message the next morning.
- Review open comments by theme and put the top three changes into the next event’s plan.
- Report response rate along with the scores, so readers can judge the numbers.
The contents
| Section | Question | Answer type | Decision it informs |
|---|---|---|---|
| Overall | How would you rate the event overall | Scale 1 to 5 | Overall health |
| Overall | How likely are you to recommend this event to a colleague | Scale 0 to 10 | Net promoter measure |
| Overall | What was the best part of the event | Open text | What to keep |
| Overall | What should we change first | Open text | What to fix |
| Content | How relevant were the sessions to your work | Scale 1 to 5 | Programme choice |
| Content | Which session was most valuable | Single choice | Speaker selection |
| Content | Which session was least valuable | Single choice | Programme cuts |
| Content | Was the balance of talks and discussion right | Too much talk, right, too little | Format |
| Content | Which topics should we cover next time | Multiple choice | Next programme |
| Speakers | How would you rate the keynote speaker | Scale 1 to 5 | Speaker rebooking |
| Speakers | Were speakers easy to understand and well prepared | Scale 1 to 5 | Speaker brief |
| Venue | How would you rate the venue | Scale 1 to 5 | Venue choice |
| Venue | Were rooms comfortable and easy to find | Scale 1 to 5 | Layout and signage |
| Venue | Were audio and screens clear | Scale 1 to 5 | AV vendor |
| Organisation | How easy was registration | Scale 1 to 5 | Registration process |
| Organisation | How useful was communication before the event | Scale 1 to 5 | Communication plan |
| Organisation | How helpful was the staff and the help desk | Scale 1 to 5 | Staffing |
| Organisation | Did the schedule run on time | Yes or no | Time management |
| Food | How would you rate the food and refreshments | Scale 1 to 5 | Catering |
| Networking | Did you meet people you wanted to meet | Yes, some, no | Networking design |
| Networking | How useful were the networking sessions | Scale 1 to 5 | Format |
| App | Did you use the event app | Yes or no | App adoption |
| App | Which app features did you use | Multiple choice | Feature value |
| App | What would improve the app | Open text | App changes |
| Future | Would you attend next year | Yes, maybe, no | Retention |
| Future | May we contact you about your comments | Yes or no | Follow-up |
Where it has been used
Informed by feedback forms attached to sessions at conferences and member meets, where results fed the post-event report.
Questions people ask
How long should a feedback form be?
Under three minutes, which means about ten questions. Use the longer menu for a one-off review and the shorter list for per-session forms where response rate falls quickly with length.
Should responses be anonymous?
Usually yes, with an optional name field for those who want a reply. Anonymous forms give blunter feedback, but make clear whether responses can be linked to the attendee in any way.
What response rate is good?
Rates vary a lot by audience and timing. Compare each event with your own earlier rates, and take more care with comments than with a score that only a few people provided.
Want this running inside your event app?
Sociana turns lists like this into live screens, requests and reminders for your guests and your desk. A 20-minute walkthrough shows how.