AI as opponent
AI Negotiation: convince a realistic AI customer
AI Negotiation is a concept activation, built per occasion: a participant gets a mission such as saving a contract or handling an angry client and negotiates with an AI persona that holds hidden trust, budget, urgency and frustration levels that move as the conversation goes. The outcome and skill scores show at the end.
ConceptConcept, built for your event. We scope it, rehearse it with your team and agree a fallback.
The idea
The AI is the counterpart, not the scorer. Because its hidden levels change with what the participant says, two people get different conversations from the same brief. Sales, channel and customer-success teams use it as a private practice booth or a staged duel.
How it runs on event day
- Attendee
- Reads the mission, talks or types to the persona for a few minutes, and sees the outcome with empathy, discovery, objection-handling and value-selling scores.
- Operator
- Writes the scenarios and persona limits, sets the time, watches queues at the booth, and reviews or removes any transcript before it is shown.
- LED or venue screen
- For a staged duel, the transcript and the persona's trust meter; for a private booth, only a queue board and the leaderboard.
Inputs and outputs
Inputs
- Mission brief and persona sheet written by the organiser
- Participant voice or text
- Hidden persona state
Outputs
- Outcome (deal, partial, lost)
- Four skill scores
- Points and a private transcript
Moderation and fallback
Human approval. The persona is bounded by the organiser's sheet, so it cannot invent prices or policies. Transcripts are private by default, shown on a screen only with the participant's consent and an operator's approval.
If something fails
- A named operator can pause, skip or replay any round from the admin panel
- If the persona misbehaves, the operator ends the session and the participant gets a fresh scenario
- If voice fails, the same scenario runs as text chat
Privacy and consent
The microphone opens only after a consent tap. Speech is transcribed for the round; the recording is not kept unless the organiser configures it and the notice says so. A typed-answer mode is the alternative for anyone who prefers not to speak.
Under India's Digital Personal Data Protection Act, 2023 the organiser decides the purpose and the retention period, and Sociana configures the consent notice, the withdrawal route and deletion on request. Collect only what a round needs. Details sit on the data protection and AI pages in the trust centre; nothing here is a legal opinion. See responsible AI, data protection and DPDP and Smart Lens and biometric consent.
What drives the cost
Price band: ₹35,000–₹75,000 per activation per occasion, ex-GST (add-on menu). Per-completion model costs are quoted on actuals at proposal; no per-completion rate is published.
- Rounds per day times players per round, since every completion triggers one or more model calls
- Model mix for the round: speech-to-text, a language model holding persona state and a scoring pass
- Length of conversation, since every turn is a model call
- Peak concurrency, which sets queueing and the number of kiosks or tablets
- Retention of outputs: replays, galleries and downloads add storage and moderation time
- Rehearsal and operator time on site; kiosks, tablets, cameras and LED walls come from the venue or a hardware partner, not from Sociana
Questions people ask
Can the AI persona say something that is not company policy?
The persona runs from a sheet the organiser writes and approves, with limits on what it may offer. Nothing it says is a commitment, and the operator can end a session at any time.
Are transcripts shown to others?
Not by default. A transcript is private to the participant, and it goes on a screen only with their consent and after an operator approves it.
Is this ready to buy today?
It is a concept activation, built per occasion. We scope the scenarios, rehearse with your team and agree a fallback before event day, as we would for any custom game.
Want this on your screens?
Tell us the occasion and the audience. We will show you the activation running with your branding.