Trust centre

Responsible AI at Sociana

Sociana uses AI in a few named places: organiser-approved session summaries, AI avatars, AI games and activations, and the Smart Lens photo finder. Each one is switched on per event, and session summaries need an organiser’s approval before anyone sees them.

Where AI is used

FeatureWhat the AI doesThe human step
AI session summariesDrafts a summary of a sessionPublished only after an organiser approves it
AI avatarsCreates a stylised image from a guest’s photoThe guest asks for it; the organiser decides whether it is on
AI games and activationsPlays an opponent, judge or creator in a gameThe organiser approves the activation and its back-up content before the event
Website assistant on sociana.in (when switched on)Answers visitors’ questions from our published pages only, through OpenAI or Anthropic; personal details are removed before transcripts are stored, and transcripts are deleted after 90 daysProposals and prices are confirmed by our team; nothing is sent to you unless you ask for it
Smart LensFinds a guest’s face in the event galleryThe organiser switches it on; the guest chooses to use it

Principles

  • Off unless switched on: no AI feature runs unless the organiser sets it up for the event.
  • A person in the loop wherever AI output reaches other people.
  • Back-up content for live AI activations, so a failed or off-brand output never reaches the big screen.

FAQ

Common questions

Does AI publish anything to guests without a human check?

No. AI session summaries are published only after an organiser approves them. AI avatars return the image only to the guest who asked for it, and the organiser chooses whether those features are on.

Does Sociana’s AI write quizzes or match delegates?

No. Quizzes and polls are written by people, and the delegate directory works on group rules and chat requests, not AI matchmaking.

Questions from your IT or legal team?

Send your security questionnaire to hello@sociana.in with “Security” in the subject, or book a call with our team.