Main providers
| Area | Provider | Used for |
|---|---|---|
| App platform | Google Firebase and Cloud Firestore | Sign-in, app data and push notifications |
| Backend | Rails API on a managed cloud host | Business logic, admin panel and integrations |
| Web pages | Vercel | No-login web pages: tickets, polls, voting and leaderboards |
| Payments | Razorpay | Ticket and booking checkout |
| Messaging | WhatsApp, SMS and email delivery providers | One-time passwords, reminders and announcements |
| App distribution | Apple App Store and Google Play | Publishing and updating your app |
| This website | Cloudflare | Hosting sociana.in, the enquiry database, rate limiting and the Turnstile anti-bot check |
| This website | Brevo | Email and CRM: storing and answering enquiries sent through the website |
| This website | AiSensy | WhatsApp: the acknowledgement you asked for on the form, and our team’s new-enquiry alert |
| This website (only when the assistant is on) | OpenAI, or Anthropic | Drafting answers to questions typed into the website assistant, and ranking search results; personal details removed first |
Website data may be processed outside India by these providers. How long each item is kept is on the privacy policy.
Integrations you connect
Organisers can send event data to Google Sheets, Airtable or a webhook URL they control. Once data reaches a destination you configured, it is governed by your agreement with that provider. Sociana does not offer a public API or a Zapier app.