Help · Organisers

Schedule announcements by group

How Owners and Managers use Trigger Notifications to write a title and message, pick a date and time and send to everyone or to selected groups.

  1. On Profile tap Trigger Notifications, then the add button
  2. Type a Title and a Message
  3. Tap Select Date and Time
  4. Keep Send To All on, or turn it off and choose Select Group, then save

Good to know

  • Scheduled items wait under Upcoming and sent ones move to Triggered.
  • Edit an upcoming item with its edit icon, or delete it and confirm with Yes, Delete.
  • Title, Message and Date and Time are all required.

If something goes wrong

Attendees did not get the push. Phone notifications may be off for the app. The message still shows under Notifications in the app.

The wrong group was chosen. Delete the item from Upcoming before its time and create it again.

The save button does nothing. One of the three required fields is empty.

Questions

Can I send now instead of later?

Choose a time a minute ahead. Title, Message and Date and Time are all required, so the save button does nothing until all three are filled. Keep Send To All on, or turn it off and choose Select Group. Scheduled items wait under Upcoming and sent ones move to Triggered.

Can I recall a sent notification?

No. Only Upcoming items can be deleted, so check the group and the wording before the time arrives. If the wrong group was chosen, delete the item from Upcoming before its time and create it again. Sent items move to Triggered, and the message still shows under Notifications in the app.

Rather we set this up for you?

Our team configures it for your event and stays on the ops desk with you on the days.