Glossary · Platform model

What is “Owner and Manager roles”?

Owner and Manager are in-app organiser roles that let trusted participants take attendance, trigger notifications, polls and quizzes, and approve AI session summaries from their own phones.

Also called: in-app owner, in-app manager, owner / manager

Owner and Manager roles in detail

Not every organiser task belongs in the web console. On event day the person with the most context is usually standing in the room with a phone, and Sociana gives that person a role inside the app. Owners and Managers see extra controls on top of the normal attendee screens: scan participants for an attendance activity, start a live poll or quiz at the right moment, send a notification to a group, or approve an AI-drafted session summary before it is published. These roles are assigned per occasion and are deliberately narrower than panel administration, which covers configuration and records on the web. The distinction keeps risk low: an emcee can launch a poll without being able to change the agenda, and a gate volunteer can scan passes without seeing hospitality data. Role scope can also be limited by occasion, so a volunteer from one gathering never touches another.

How Sociana uses it

In the role ladder, Super Admin sits above panel admins, below which come in-app Owners and Managers, then Guests, public web users and partners. Owner and Manager controls appear inside the attendee app.

Example

A conference emcee used a manager role to trigger live polls on cue, while volunteers on the same role scanned passes at session doors.

Questions

What can an Owner or Manager do in the app?

Take attendance by scanning, trigger notifications, start live polls and quizzes and approve AI session summaries, depending on what the organiser enables for that role. Owner and Manager controls appear inside the attendee app. A conference emcee used a manager role to trigger live polls on cue, while volunteers on the same role scanned passes at session doors.

How is a Manager different from a panel admin?

A panel admin configures the occasion and its records on the web. A Manager acts live from the attendee app, with narrower, event-day controls. In the role ladder, Super Admin sits above panel admins, below which come in-app Owners and Managers, then Guests, public web users and partners.

Who assigns these roles?

Organisers assign them per occasion through the admin panel, so a volunteer can hold Manager rights in one occasion and be an ordinary guest in another. These roles are assigned per occasion and are deliberately narrower than panel administration, which covers configuration and records on the web.

Want to see it in your own app?

We set up a sample app with your occasion and your groups, so you can see where this sits.