Glossary · Platform model

What is “Super Admin”?

Super Admin is the highest Sociana role, able to manage organisations, occasions, panel admins and platform-wide settings across every occasion the platform runs.

Also called: platform administrator

Super Admin in detail

Sociana's permission ladder starts at the top with the Super Admin. This role belongs to the platform operator, not to a client's event team, and it can create and configure organisations, create occasions, assign panel admins, and change global settings. Below it sit panel admins, who are scoped to particular occasions and may be limited to read-only or read-write access. Below those are in-app Owners and Managers, then ordinary guests, public web visitors and partners. The layered model exists so that responsibility can be delegated without exposing everything: a client's coordinator can edit their own occasion's content, an analyst can read reports without changing them, and only the platform team can alter how organisations themselves are set up. Activity logs record who changed what and when, which makes every elevated action traceable during a data-handling or procurement review.

How Sociana uses it

Super Admin is the top rung of the role ladder in the admin panel. Panel admins are granted occasion scope and read or read-write access beneath it, with changes recorded in activity logs.

Example

On a multi-client agency app, Super Admin creates each client organisation, while the client's own panel admins see only their occasion.

Questions

Does a client organiser get Super Admin access?

No. Super Admin is a platform-operator role. Clients receive panel admin access scoped to their own occasions, with read-only or read-write rights. Super Admin is the highest Sociana role, able to manage organisations, occasions, panel admins and platform-wide settings across every occasion the platform runs.

What sits below Super Admin?

Panel admins scoped to occasions, then in-app Owners and Managers, then guests and visitors, with public web users and partners at the edge. Super Admin is the top rung of the role ladder in the admin panel. On a multi-client agency app, Super Admin creates each client organisation, while the client's own panel admins see only their occasion.

Are elevated actions recorded?

Yes. Activity logs record who changed what and when in an occasion's configuration or data, which supports audit and procurement questions. Panel admins are granted occasion scope and read or read-write access beneath it, with changes recorded in activity logs.

Want to see it in your own app?

We set up a sample app with your occasion and your groups, so you can see where this sits.