Glossary · Engagement and media

What is “"This is me" confirmation”?

A This-is-me confirmation is a first-login step in which a participant confirms that a pre-loaded profile belongs to them before editing or using the app.

Also called: profile confirmation, identity confirmation step

"This is me" confirmation in detail

When organisers import members in advance, the app already knows who people are; the risk is that the wrong person signs in as a given profile, or that stale data remains. The This-is-me step addresses both. At first login, the participant is shown the profile that matches their credential and asked to confirm that it is theirs, then invited to correct fields such as name, city or dietary notes. It is brief, it builds trust that the app already knows them and it creates a moment to collect missing details. In an experience-catalogue corporate app it preceded avatar creation and city selection. The confirmation can be combined with consent capture for photos or face matching. If a participant says no, the flow should route to help, since the likely cause is a wrong code, an outdated list or a shared device. Track how many confirm and how many escalate, as the figures point to import quality problems.

How Sociana uses it

Confirmation is part of the first-login flow in identity settings, after code or OTP sign-in and before profile editing.

Example

A corporate experiences app asked employees to confirm their pre-loaded profile on first sign-in.

Questions

What does the participant do?

Reviews the pre-loaded profile that matches their credential and confirms it is theirs, then corrects any wrong fields. At first login, the participant is shown the profile that matches their credential and asked to confirm that it is theirs, then invited to correct fields such as name, city or dietary notes.

What if the profile is not theirs?

They should be routed to help, since it usually signals a wrong code, an outdated list or a shared device. Confirmation is part of the first-login flow in identity settings, after code or OTP sign-in and before profile editing. When organisers import members in advance, the app already knows who people are; the risk is that the wrong person signs in as a given profile, or that stale data remains.

What does it reveal about the import?

A high rate of rejections or edits points to poor data in the member file, which the organiser can fix before launch. Track how many confirm and how many escalate, as the figures point to import quality problems. The This-is-me step addresses both.

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