Hospitality & travel
Collect flights, PNRs (airline booking references), ID proofs and room preferences in the app, then publish each guest’s own stay, journey and contact. Your travel desk sees who still owes what, per guest.
Each guest sees only their own arrangements.
Pending forms and documents, per guest and group.
Your desk and ours work from the same list.
What’s included
Hospitality & travel
Collect travel details and ID proofs inside your event app, then send each guest their own stay, flight and pickup. Your travel desk stops chasing spreadsheets. Your guests stop calling.
Explore hospitality requests and my stayHospitality & travel
Your hospitality team works from one live sheet: each participant’s ID, PNR, flights, room, pickup and driver, each field pending, provided or verified. The hotel desk, transport lead and liaison officers each see their own slice. At GCOO Conclave 2026, with delegates split across two Jaipur hotels, the desk reconciled arrivals against PNRs before they landed.
Explore live operations workspace and exception handling
Executive conclave · Jaipur · 9–11 Oct 2026
Senior delegates across two Jaipur hotels found their stay, journey and help desk first, before the agenda.
“…A big thank you for creating our Conclave app and making the experience so seamless! Really appreciate your support, flexibility and patience in accommodating all our last-minute requests. …”
More of the platform
Guests sign in the way your list already works: phone or WhatsApp OTP, delegate ID and PIN, employee code or an event code. Put them in groups so each one sees only what is meant for them.
Scheduled push announcements, WhatsApp campaigns, email and SMS, targeted by group, with delivery logs you can check. A help desk and SOS button sit one tap away for guests.
A personal entry pass for every guest, and check-ins for sessions, dinners, buses and booths, each with its own time window and repeat-scan rules. See who arrived, by session and group.
Ticket types, coupons and Razorpay checkout with GST-ready invoices, then a personal QR entry pass for every buyer, all inside your event app.
A slot grid for meeting rooms or experiences, a per-person cap, GST billing details and Razorpay payment, alongside the agenda and networking.
Switch modules on or off, set the rules, give each team member the right access and change the look of the app, per event. Managers act on site from dashboards inside the app.
FAQ
Text, choices, dates and documents: ID proofs, PNRs, flight details, room preferences, pickup and driver requirements. Each request is tracked per person as pending, provided or verified in the operations workspace.
Organisers publish individual cards back into each guest's app — My Stay, My Flights, Accommodation, My Journey, liaison officer and cab — so every participant sees only their own details.
Yes. Sociana's hospitality workspace supports companion and plus-one hospitality, exception handling for last-minute changes and team sheet access for the operations crew running the event.
We switch this on in a sample app with your occasion and your groups, then send an itemised quote within one working day.