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Hospitality, travel & MICE

The guest app for your conclaves, incentive trips and destination events.

Your clients’ guests get their journey, hotel, documents and help desk on their phone, and your ground team gets travel updates that reach only the people concerned. We have run it for destination conclaves in India and a convention trip to Dubai.

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Welcome message announcing the journey to Dubai begins with a friendly branded robot mascot illustration
My Journey form with arrival and departure date, PNR, flight number and take off time fields, all in a pending state

Who it is for

  • DMCs (destination management companys), MICE (meetings, incentives, conferences and exhibitions) agencies and travel companies running group movements.
  • Hotels and resorts hosting conclaves and offsites.
  • Ground teams juggling rooming lists, PNRs (airline booking references) and transfers.

The modules that matter

What a destination event needs.

My Journey form with arrival and departure date, PNR, flight number and take off time fields, all in a pending state

My Journey

Flights, transfers and hotel per guest.

Screen from GCOO Conclave 2026

Updates feed with organiser announcements about PNR availability, web check-in, ticket hand-over and a confidential health information reminder

Travel updates

PNRs and timings sent only to those affected.

Screen from GCOO Conclave 2026

Documents page with passport and photograph upload buttons, Tickets and Visa marked Pending and a field for allergies and dietary needs

Passports and dietary needs

Collected privately for travel abroad.

Screen from YEC 2024

Agenda with Day 1 to Day 4 tabs listing hotel arrival and check-in, lunch, a branch visit, the return to the hotel and the welcome dinner

Itinerary by day

Outings, dinners and dress codes per day.

Screen from YEC 2024

How it runs

How a Sociana destination event runs

  1. Before

    • Guests send documents and needs privately.
    • Flights, rooms and transfers go to each guest as confirmed.

  2. On the day

    • Guests open their journey and the day’s itinerary.
    • Updates reach only the people affected.

  3. After

    • Feedback and photos stay in the app.
    • Exports go to your client.

Customer stories

Destination events we have run.

Home with a days, hours and minutes countdown, tiles for My Stay, Jaipur Bazaar, Help Desk, Venue Map, People, Moments, Connect, Live Poll and Gallery, a View My Journey button and a priority update card
My Journey form with arrival and departure date, PNR, flight number and take off time fields, all in a pending state

Executive conclave · Jaipur · 9–11 Oct 2026

GCOO Conclave 2026

Senior delegates across two Jaipur hotels found their stay, journey and help desk first, before the agenda.

My StayHelp deskFeedback
Read the story
Home with a Marhaba welcome to Dubai banner, Help Desk, Team Chat and Engagement shortcuts and tiles for Live Polls, Puzzles, Gallery, Group Chat and Agenda
Engagement page listing activity buttons for Count Your Steps, Diwali Vibe, Fitness Capture, Fun Intro Video, Caption it, Throwback Thursday, Trivia Game and Role Reversal Video

Year-end convention · Dubai · Sep–Nov 2025

YEC 2024

An incentive trip to Dubai that started in the app eight weeks early, with team challenges, steps and travel documents.

Pre-trip seasonTeamsDocuments
Read the story
Occasion home with a welcome header and blue tiles for Agenda, Speakers, Networking, Gallery, Venue, Helpline, Live Polls and Event Guide above a Hospitality, Event Feed and Notification bar
Explore Occasions list with a search field, Join with Code and QR buttons and a Wedding category card showing the agency logo and a January 2025 date

Agency app · Since Feb 2025

Occasion Xperts

One branded agency app for every wedding, conference and offsite it runs, each occasion joined by code or QR.

Multi-occasionHospitalityHelpline
Read the story

What clients said

…A big thank you for creating our Conclave app and making the experience so seamless! Really appreciate your support, flexibility and patience in accommodating all our last-minute requests. …
SudarshanaClient team, GCOO Conclave 2026

Occasions we run for travel and MICE agencies

Executive conclaves

Agency multi-client apps

Conferences & summits

Cultural offsites

Pricing

Recommended: Event & Hospitality

Single destination events usually sit on Event & Hospitality; agencies running many move to the Agency Platform.

Recommended

Event & Hospitality

Everything your guests need, and nothing your team has to chase.

From₹1,40,000

per event, plus GST

Up to 500 people10–14 days to go live
Get a quoteSee what’s included

Participation & Rewards

Make people play, score and come back.

From₹2,25,000

per event, plus GST

Up to 1,000 people14–21 days to go live
Get a quoteSee what’s included

FAQ

Questions travel and MICE agencies ask

Do you book flights or hold hotel inventory?

No. You book them; the app collects details from guests and shows each person their own arrangements.

Does it work abroad?

Yes. HSBC’s YEC carried the Dubai itinerary, weather and help numbers on every traveller’s phone.

Can we put our own name on it?

Yes, on the Agency Platform, with each client’s occasion inside your app.

Can it handle two hotels?

Yes. GCOO Conclave 2026 ran across two hotels in Jaipur.

Running a destination event?

Tell us the destination, the dates and how many guests.

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